Privacy Policy

Effective Date: 28 June 2024

1. Introduction

Welcome to Grostar Online Delivery App ("Grostar", "we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

2.1 Personal Data

• Personal Identification Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit card details or other financial information necessary to process your payments.

2.2 Automatically Collected Information

• Device Information: Information about your device, such as IP address, device type, operating system, and browser type.
• Usage Data: Information about your use of the App, such as access times, pages viewed, and the routes taken through our App.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Manage Our Services: Including processing your orders, delivering your purchases, and providing customer support.
• To Improve Our App: Including analyzing how our App is used and how we can improve its functionality.
• To Communicate with You: Including sending you updates, promotional materials, and other information that may be of interest to you.
• To Protect Our Interests: Including detecting and preventing fraud, enforcing our terms and conditions, and protecting our legal rights.

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and Update: You may access and update your personal information directly within the App.
• Deletion: You may request the deletion of your personal information.
• Opt-out: You may opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at admin@grostar.in.

7. Third-Party Websites

The App may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by updating the date of this Privacy Policy and posting it on the App. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Grostar Online Delivery App
Email: admin@grostar.in